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Privacy Policy

Introduction

Given the widespread use of new communication tools, it is important to remain vigilant when it comes to safeguarding individual privacy. That is why we are steadfast in our pledge to protect the personal information in our possession in accordance with federal anti-spam legislation.

Réseau M and the Fondation de l'entrepreneurship will not sell, trade, rent, give or otherwise disclose personal, confidential information to a third party or other divisions of Réseau M or the Fondation de l'entrepreneurship.

 

Collection of Personal Information

We collect the information listed below for transactional purposes. We also collect other data used to create a personal profile for mentors and mentees [SS3] in order to facilitate pairing and communication with and between members.

We ask for the following details to process transactions:

  • Title   
  • Last name
  • Given name
  • Company name
  • Mailing address
  • Postal code
  • Email address
  • Phone numbers

Transactions are processed via the servers of the online payment services provider (PayPal).

Credit Card Numbers

The personal information we collect is gathered using forms and the interaction between you and the website. We also use cookies and/or log files to compile information relevant to you.

Forms and Interactivity

Your personal information is gathered through forms, namely:

  • Membership form (mentor/mentee) published on the website
  • Réseau M newsletter subscription form

 
We use this information for the following purposes:

  • Order tracking/follow-ups
  • Information and special offers
  • Statistics
  • Contact
  • Website management (layout, structure)

 
Your personal information is also collected via the interactivity established between you and our website in the following way:

  • Statistics
  • Contact section
  • Website management (layout, structure)

 
We use this information for the following purposes:

  • Correspondence
  • Information and special offers

 
Log Files and Cookies

We use log files and cookies to collect certain information, specifically:

  • IP address
  • Operation system
  • Pages visited and requests made
  • Login date and time

 
These types of files are used to:

  • Improve service and personalize the online experience
  • Analyze statistics

 
Right of Objection and Withdrawal

As a mentor or mentee, you may choose to make your personal profile private and therefore off limits to everyone except the administrators of the website’s mentoring service. We are committed to honouring your right to object and withdraw your consent regarding the use of your personal information.

The right of objection gives website users the option to refuse use of the personal information collected for some or all of the specified purposes.

The right of withdrawal enables website users to opt out of a database or list, e.g., a mailing list, and ask for their personal information to be removed.

To exercise these rights, contact us at:

250 Grande-Allée West, #6, Quebec City, Quebec  G1R 2H4
info@reseaum.com
1-800-661-2160
www.reseaum.com

 
Right of Access

We recognize the right of individuals to consult, modify or delete information concerning them.

To exercise these rights, contact us at:

65 Sainte-Anne Street, 10th Floor, Quebec City, Quebec  G1R 3X5
info@reseaum.com
1-800-661-2160
www.reseaum.com

 
Security

The personal information we collect is kept in a secure environment. All people working for us are bound to maintain the privacy of your information.

The following measures are used by Réseau M and our online payment service provider to protect your personal information:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management – authorized personnel
  • Access management – concerned individuals
  • Network monitoring software
  • Data backup
  • Digital certificates
  • Identifiers/passwords
  • Firewalls.

 

We are dedicated to maintaining a high degree of confidentiality using recent technological innovations to protect the privacy of your transactions. However, since no mechanism is 100% safe, it is important to remember that an element of risk is always present when using the Internet to transmit personal information.

We do not guarantee the total efficiency or security of the Réseau M website. Despite our best efforts, it is possible that a hacker may break into the server. As a result, you must always bear in mind BEFORE USING YOUR IDENTITY TO BROWSE THE WEBSITE OR ENGAGE IN A TRANSACTION on reseaum.com that someone with malicious intent could potentially gain access to Réseau M’s servers and make use of members’ personal information for their own gain. UNDER NO CIRCUMSTANCES will Réseau M[SS4]  or any of our administrators be held accountable for acts of computer hacking or liable for any damage or loss incurred by a Réseau M user. The website may experience occasional breakdowns and programming errors caused by updates or events beyond administrators’ control. When making an online purchase, you can check whether you are in secure mode by making sure the URL (the address displayed in your browser) starts with https :// rather than http ://.

Security of Online Transactions

Personal and credit card information entered on the site is transmitted electronically in a format that cannot be intercepted, altered or decoded by a third party as it is encrypted to ensure its confidentiality.

Réseau M complies with SSL encryption standards, which have been developed to ensure the secure transmission of transaction information. Payment is made directly through PayPal.

Réseau M does not store credit information on any transaction. In the event of a membership fee refund, Réseau M will carry out the transaction via its online payment service provider (PayPal), the sole holder of encrypted transaction-related information.

 

Legislation

We pledge to uphold the Quebec Act Respecting the Protection of Personal Information in the Private Sector.

Anti-Spam Legislation

We abide by all provisions of federal anti-spam legislation.